Welcome

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Needs your attention

Things to check or act on.

Recent shipments

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Add a new shipment

Enter the tracking number from the store or carrier once you've ordered.

Tracking reference / number

Shipping from

Tracking link (optional)

Notes (optional)

What happens next

Your shipment starts as Pending until our warehouse team confirms it arrived. You'll see it move through each stage on your Shipments page.

Not sure which warehouse to ship to? Open My Warehouse to copy your USA, UK, Dubai and South Africa addresses.

Payment not reflecting? Message us

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Request a purchase

Paste a product link. We quote the product cost plus shipping and buy it once you approve.

Product link

What is it? (optional)

Your orders

Purchases we've made, or been asked to make, on your behalf.

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How Buy For Me works

Can't pay with a Kenyan card, or the store won't ship to Kenya? We buy it for you.

1. You send the link.
2. We quote product cost plus shipping.
3. You approve and pay.
4. We buy, ship and clear customs.

No service fee

Questions about a quote? Message us on WhatsApp.

UK shipping address

Use this when you check out

Tap a field to copy it

Full address

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Always keep your phone number in the suite line.

Shipping tips

1

Ship to your GoHub addressOrder from any USA, UK or Dubai store, or send from South Africa, using the address in My Warehouse.

2

We confirm your packageOur warehouse team checks it in and marks it Package Confirmed on your Shipments page.

3

Monday departureWe consolidate confirmed packages into one shipment each week, and it leaves on Monday. USA cutoff is Sunday. UK cutoff is Thursday. Confirmed after the cutoff, your package joins the following Monday. Dubai has 2 flights every week. South Africa is by road, and the final loading date is communicated to you.

4

In transit to KenyaYour shipment card shows the estimated arrival date once it departs.

5

Arrival, invoice and deliveryWe send your invoice when your packages arrive. Collect at our Karen office, or request door delivery within Nairobi (fee applies).

Import rates

USA to Kenya

$15/ kg

No volumetric charge

Minimum billing 1.5 kg

UK to Kenya

£7.99/ kg

Volumetric applies

Minimum billing 1 kg

Dubai to Kenya

$10.5/ kg

Volumetric applies

Minimum billing 3 kg

South Africa to Kenya (road)

Priced by size

About 2 weeks after the truck leaves

USA and UK rates are all-inclusive of shipping, Kenya customs duties and import VAT. Volumetric weight is length × width × height (cm) ÷ 6000. Dubai also has per-item rates for phones, tablets and laptops, shown on the Dubai tab in My Warehouse.

Estimate your shipping

Pick where the package is coming from and enter its weight.

Weight (kg)

Length (cm)

Width (cm)

Height (cm)

Leave blank if you don't know. We'll bill actual weight until dimensions are confirmed.

USA shipments have no volumetric charge, so dimensions don't matter.

Dangerous goods?

Perfumes, lithium batteries, aerosols

Export from Kenya

Door-to-door shipping from Kenya, with live rate calculators.

USA rates and calculator UK rates and calculator

Import to Kenya

Shipping from the USA, UK or Dubai to your door in Kenya.

USA import calculator UK import calculator All import options, including Dubai

Assisted shopping

Can't check out with a Kenyan card, or the store won't ship here? We buy and ship it for you.

How it works Get a quote on WhatsApp

Shipping from South Africa by road

Packages arrive about 2 weeks after the truck leaves. Priced by package size, so ask us for a quote.

Get a quote on WhatsApp

Vehicle imports from South Africa

Fortuner and Hilux sourcing, DEKRA-inspected, landed in about 2 weeks, with real cost examples.

See how it works

Your details

These build your warehouse addresses, so we keep them locked.

Full name

Email address

Phone

Need to change your name or phone? Message us on WhatsApp.

Security

You're signed out automatically after 30 minutes of inactivity. To change your password, log out and use "Forgot password" on the login page.